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ATO extends JobKeeper monthly declaration after system downtime

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By Jotham Lim / 17th Nov 2020

Late business monthly declarations for October JobKeeper payments will continue to be accepted by the ATO throughout November after its online systems were unavailable over the weekend.

Despite the business monthly declaration for October JobKeeper payments due on 14 November, the ATO had scheduled its system maintenance for online services for agents over the weekend, effectively affecting access over both days.

As such, the ATO has now confirmed it will continue to accept and process late declarations.

"As our systems were unavailable last weekend due to planned system maintenance, we will continue to process the monthly declaration to reimburse employers for October payments past 14 November 2020,” an ATO spokesperson told Accountants Daily.

“As always, the sooner declarations are lodged, the sooner payments are processed. We work closely with software providers and the community, and if employers have any questions or need assistance on their JobKeeper monthly declarations, they should contact us."

Payroll issues

The extension comes after payroll software providers experienced an issue with JobKeeper tiers not being reflected on the ATO portal.

Accountants Daily understands that employers who used the ATO’s long form of JobKeeper codes — "JOBKEEPER-TIER1" or "JOBKEEPER-TIER2" — had experienced issues.

The ATO has since rectified the issue.

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